FAQs

At Domestic Cleaning Company, we are proud to provide a full range of cleaning services to suit a range of properties and requirements.

Whether you require extreme house cleaning, end of tenancy cleaning or general domestic services, if you have any questions about our Nottingham Cleaning Company, checkout the Frequently Asked Questions below.

If you can’t see an answer for your question, don’t hesitate to get in touch.

What is domestic cleaning?

Domestic cleaning paid services take care of day-to-day cleaning around your property. Professional domestic cleaning includes end of tenancy cleaning, extreme cleaning, carpet cleaning and more. To read more about domestic cleaning services, visit our website.

What is upholstery cleaning?

Upholstery cleaning, when carried out by professional upholstery cleaners, thoroughly cleans the fabric of your furniture to leave it looks brand new. Upholstery cleaning is perfect for second-hand furniture, or to transform the existing furniture in your home.

Is there a minimum booking notice for regular domestic cleaning services?

No, we can usually schedule your cleaning service in the same week that you enquire.

What is the difference between domestic and commercial cleaning?

Commercial cleaning covers a range of sectors including education and schools, shops, offices and office blocks, medical premises and helps increase overall hygiene for employees, students, visitors and customers. However, domestic cleaning covers all cleaning needed in your home.

Do you cover my area?

We provide our full range of professional cleaning services across Nottingham, Derby and Mansfield, for both domestic and commercial properties.

How do I get a quotation for a cleaning service?

To find out how much your cleaning service will cost, you can call the office 01159291119 or email us info@domesticcleaningcomapny.co.uk. A member of our team will endeavour to get back to you as quickly as possible.

Do I need to provide my own cleaning equipment and materials?

No, you don’t need to provide anything, we are fully equipped with all our own cleaning materials and products, allowing you Nottingham cleaning service to run as smoothly as possible.

Do your services include professional carpet cleaning?

We do provide professional carpet cleaning in Nottingham and across the East Midlands, which is a separate charge.

How long does it take for carpet to dry after cleaning?

After getting your carpet professionally cleaned, we’d recommend leaving the carpet to dry for a day, or between 8-12 hours. Depending on the time of year, pile height of the carpet, and airflow into the room, it might dry quicker than this, in as little as 6 hours.

Can I have the same cleaner every time?

We do try to keep the same cleaner on our domestic cleans, however sometimes this isn’t possible if the cleaner is off sick or on holiday.

What will happen if my cleaner is off sick or on holiday?

Your clean will always be covered by another member of our team

Are your cleaners employed by Domestic Cleaning Company?

Yes, all of our Nottingham cleaners are employed by us.

How can I pay?

You can pay by cash or cheque for your cleaning service, or we can send an invoice by email and you can pay by BACS payment.

Can my cleaner come when I am at work?

Yes, we have a key safe in our office.

What happens if I move house?

If you let our Nottingham cleaners know before you move, we can still provide you with a cleaning service as long as you move within an area we cover.

What does end of tenancy cleaning include?

Generally, end of tenancy cleaning includes the cleaning of all woodwork, windows, floors, furniture, sockets and more, to leave the room ready for new tenants and completely dust-free. Comprehensive end of tenancy cleaning covers kitchens, bathrooms and deep cleaning, treating mould and repainting. Take a look at our range of cleaning services for more information.

Do I need to pay extra if I want the cleaner to clean at the weekend?

We don’t provide our cleaning services at the weekends.

Is Domestic Cleaning Company insured?

Yes we have full public and employers liability insurance.

Do you have a set of Terms and Conditions?

We require 24 hours-notice before a cancellation of a cleaning service.

Contact Us to Book Your Domestic or Commercial Cleaning Service

If you’re ready to book your cleaning service with our professional cleaners in Nottingham, please call 01159 291119, send an email to info@domesticcleaningcompany.co.uk, or use our online contact form to get in touch with a member of our friendly team.

Top